Setting up Lumo Lift

    • Lumo Lift: Setup for New Users (iOS)

      Congratulations on taking the first step towards improving your posture and overall wellness. To set up your new Lumo Lift, please read the following: 

      Setup Requirements:

      Compatible iOS Device (iOS 10.0 or above)
      Bluetooth Enabled 
      Internet Connection
      Charged Lumo Lift Sensor (Green LED light will display when sensor is placed in charging cradle).

      Sign Up:

      1. Download the Lumo Lift app from the App Store. You must have a Apple ID in order to download the Lumo Lift app.
      1. After installing the app, tap the Lumo Lift icon to open.
      2. Tap the Sign Up icon to proceed.

      Account Information:

      This information is important to give you the most out of your Lumo Lift experience.

      1.  Enter your first and last name, your email address (case sensitive), and your password. Please verify that you have read and agree the terms and conditions to proceed.

      2. Enter your gender, birth date, height and weight.

      Connecting:

      The connecting screen is where the Lumo Lift will connect to your account.

      1.  Once prompted, press the Lumo Lift to activate.
      2.  You’ll know it’s connected when the bar at the bottom of the screen reads Connected to Your Lumo Lift when a check mark appears.

      Having trouble?

      1. Reset Bluetooth on the iOS device.  You can access this under Settings > Bluetooth
      2. Reset your Lumo Lift sensor, directions are here
      3. Reboot iOS device

      Firmware:

      If the Lumo Lift does not have the most current firmware it will begin an automatic update to ensure that the sensor has the latest and greatest features.

      Note: This may take a few minutes. If the process seems to be taking too long, reset the app and restart the login process. Keep the phone near the sensor until the firmware update is complete.

      How to Wear:

      The following screens provide information to help you set your target posture. When you are in your ideal posture, press the Lumo Lift firmly against your chest to calibrate. The sensor will buzz once target posture is set.

      Getting Started Using Lumo Lift: How To Wear

      Posture Feedback:

      1.  Select your posture feedback delay or how long before the Lumo Lift alerts you of bad posture.
      2.  Next, test the feedback delay by slouching forward.
      Note: Consider setting posture feedback to a shorter duration during the test.

      Success:

      Congratulations! You have completed setup.  You’ll see the dashboard to know on-boarding is complete.

      Need more guidance?  Watch our video here: Lumo Lift iOS Setup

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    • Lumo Lift: Setup for New Users (Android)

      Congratulations on taking the first step toward improving your posture and overall wellness. To set up, please read the following:

      Setup Requirements:

      Compatible Android Device
      Bluetooth Enabled
      Internet Connection
      Charged Lumo Lift Sensor (Green LED light will display when placed in the charging cradle)

      Sign Up:

      1.   Download the Lumo Lift app from the Google Play Store.You must have a Google play account in order to download the Lumo Lift app.
      1. After installing the app, tap the Lumo Lift icon to open.
      2.   Tap the Sign Up icon to proceed.

      Account Information:

      This information is important to give you the most out of your Lumo Lift experience.

      1. Enter your first and last name, your email address (case sensitive), and your password. verify you have read and agree the terms and conditions to proceed.

      2. Enter your gender, birth date, height and weight.

      Connecting:

      The connecting screen is where the Lumo Lift will connect to your account.

      1.   Once prompted, press the Lumo Lift to activate.
      2.   You’ll know it’s connected when the bar at the bottom of the screen reads Connected to Your Lumo Lift when a check mark appears.

      Having trouble?

      1. Ensure your Android device's location permission is enabled for the Lumo Lift app. Verify following these directions: Mobile device Settings -> Applications -> Application Manager -> Lumo Lift -> App permissions -> Location turn/toggle on.
      2. Reset your mobile device’s Bluetooth.  You can access this under Settings > Bluetooth
      3. Reset your Lumo Lift sensor, directions are here
      4. Reboot your mobile device

      Firmware:

      If the Lumo Lift does not have the most current firmware, it will automatically update to ensure that the sensor has the latest and greatest features.

      Note: This can take a few minutes.

      How to Wear:

      The following screens provide information to help you set your target posture. When you are in your ideal posture, press the Lumo Lift firmly against your chest to calibrate. The sensor will buzz once target posture is set.

      Getting Started Using Lumo Lift: How To Wear  

      Posture Feedback:

      1.   Select your posture feedback delay or how long before the Lumo Lift alerts you of bad posture.
      2.   Next, test the feedback delay by slouching forward. Note: Consider setting posture feedback to a shorter duration during the test.

      Success:

      Congratulations! You have completed setup.  You’ll see the dashboard to know it’s complete.

      Need more guidance? Watch our video here: Lumo Lift Android Setup

      View Article
    • Device Compatibility and Other Integrations for Lumo Lift

      Lumo Lift is compatible with Android phones (excluding tablets) running 5.0 or above and with iOS devices running iOS 10.0 or above. It is recommended to use the latest Lumo Lift App available on the App store, that can run on iPhone 5 or newer models, to get the best experience out of your Lumo Lift.  

      Other Integrations

      • Lumo Lift currently doesn't integrate with MyFitnessPal.
      • Lumo Lift offers an optional integration with Apple's HealthKit.  
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    • Can I use Lumo Lift without an App?

      Lumo Lift cannot be set up without an Android or iOS App.

      To take advantage of the full functionality of the Lumo Lift, such as viewing your recent/ historical data and changing/ updating your settings, you will need the Lumo Lift App which is currently available on iOS and Android. More information about mobile device compatibility can be found here

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    • Can I connect my Lumo Lift to multiple devices?

      No, your Lumo Lift sensor will only connect to one device at a time. We suggest connecting it to your primary device.

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