Lumo Lift Setup and Use

    • Lumo Lift Setup for New Users (iOS)

      Congratulations on taking the first step toward improving your posture and overall wellness. To set up, please read the following:

      Setup Requirements:

      Compatible iOS Device
      Bluetooth Enabled
      Internet Connection
      Charged Lumo Lift Sensor (Green LED light will display when sensor is placed in charging cradle).

      Sign Up:

      1.   Download the Lumo Lift app from the App Store. You must have a Apple ID in order to download the Lumo Lift app.
      1.   After installing the app, tap the Lumo Lift icon to open.
      2.   Tap the Sign Up icon to proceed.

      Account Information:

      This information is important to give you the most out of your Lumo Lift experience.

      1.  Enter your first and last name, your email address (case sensitive), and your password. verify you have read and agree the terms and conditions to proceed.

      2. Enter your gender, birth date, height and weight.

      Connecting:

      The connecting screen is where the Lumo Lift will connect to your account.

      1.   Once prompted, press the Lumo Lift to activate.
      2.   You’ll know it’s connected when the bar at the bottom of the screen reads Connected to Your Lumo Lift when a check mark appears.

      Having trouble?

      1. Reset Bluetooth on the iOS device.  You can access this under Settings > Bluetooth
      2. Reset your Lumo Lift sensor, directions are here
      3. Reboot iOS device

      Firmware:

      If the Lumo Lift does not have the most current firmware it will begin an automatic update to ensure that the sensor has the latest and greatest features.

      Note: This may take a few minutes. If the process seems to be taking too long, reset the app and restart the login process. Keep the phone near the sensor until the firmware update is complete.

      How to Wear:

      The following screens provide information to help you set your target posture. When you are in your ideal posture, press the Lumo Lift firmly against your chest to calibrate. The sensor will buzz once target posture is set.

      Getting Started Using Lumo Lift: How To Wear

      Posture Feedback:

      1.  Select your posture feedback delay or how long before the Lumo Lift alerts you of bad posture.
      2.  Next, test the feedback delay by slouching forward.
      Note: Consider setting posture feedback to a shorter duration during the test.

      Success:

      Congratulations! You have completed setup.  You’ll see the dashboard to know onboarding is complete.

      Need more guidance?  Watch our video here: Lumo Lift iOS Setup

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    • Lumo Lift: Setup for New Users (Android)

      Congratulations on taking the first step toward improving your posture and overall wellness. To set up, please read the following:

      Setup Requirements:

      Compatible Android Device
      Bluetooth Enabled
      Internet Connection
      Charged Lumo Lift Sensor (Green LED light will display when placed in the charging cradle)

      Sign Up:

      1.   Download the Lumo Lift app from the Google Play Store.You must have a Google play account in order to download the Lumo Lift app.
      1. After installing the app, tap the Lumo Lift icon to open.
      2.   Tap the Sign Up icon to proceed.

      Account Information:

      This information is important to give you the most out of your Lumo Lift experience.

      1. Enter your first and last name, your email address (case sensitive), and your password. verify you have read and agree the terms and conditions to proceed.

      2. Enter your gender, birth date, height and weight.

      Connecting:

      The connecting screen is where the Lumo Lift will connect to your account.

      1.   Once prompted, press the Lumo Lift to activate.
      2.   You’ll know it’s connected when the bar at the bottom of the screen reads Connected to Your Lumo Lift when a check mark appears.

      Having trouble?

      1. Ensure your Android device's location permission is enabled for the Lumo Lift app. Verify following these directions: Mobile device Settings -> Applications -> Application Manager -> Lumo Lift -> App permissions -> Location turn/toggle on.
      2. Reset your mobile device’s Bluetooth.  You can access this under Settings > Bluetooth
      3. Reset your Lumo Lift sensor, directions are here
      4. Reboot your mobile device

      Firmware:

      If the Lumo Lift does not have the most current firmware, it will automatically update to ensure that the sensor has the latest and greatest features.

      Note: This can take a few minutes.

      How to Wear:

      The following screens provide information to help you set your target posture. When you are in your ideal posture, press the Lumo Lift firmly against your chest to calibrate. The sensor will buzz once target posture is set.

      Getting Started Using Lumo Lift: How To Wear  

      Posture Feedback:

      1.   Select your posture feedback delay or how long before the Lumo Lift alerts you of bad posture.
      2.   Next, test the feedback delay by slouching forward. Note: Consider setting posture feedback to a shorter duration during the test.

      Success:

      Congratulations! You have completed setup.  You’ll see the dashboard to know it’s complete.

      Need more guidance? Watch our video here: Lumo Lift Android Setup

      View Article
    • How to wear

      Lumo Lift should be worn directly below your collarbone. The larger sensor portion is worn underneath your clothes, while the magnetic clasp goes on the outside of a shirt or undershirt to hold your Lumo Lift in place. For most accurate results, Lumo Lift should be worn on a fitted shirt. Be sure to reset the Target Posture on your Lumo Lift each time you reposition it or change your clothing.

      1. Remove square magnetic clasp from Lumo Lift sensor.

      2. Place your Lumo Lift sensor against your body directly below your collarbone. Clip in place using magnetic clasp.

      3. Get into good posture, set your Target Posture by pressing and releasing your Lumo Lift once and you’re good to go!

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    • What is good posture? How do I get into good posture?

      We believe that your best posture is your next posture — that is, the best thing you can do for your body is to be active and avoid sitting or standing in one position for too long. However, we know that there are times that staying in a static position is unavoidable. When you’re stuck sitting or standing still, maintaining upright posture with a straight, stacked spine helps you look and feel your best.

      To get into good posture, imagine your head is being pulled by a string. Lift your chest slightly and draw in your abdominals. Keep your shoulders down and back, and your chin tucked in. When sitting, scoot your hips to the back of your chair and avoid reclining against the seat-back.

      Read more about good posture in our article- How to get into Good posture 

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    • How to set Target Posture

      To set your Target Posture, get into good posture and follow the instructions listed below:

      1. Press and release your sensor 1 time

      2. You will receive 3 vibrations as confirmation that your Target Posture has been set. 

      Read more about good posture in our article, What is good posture?

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    • How to set Posture Feedback delay

      Posture Feedback is the main feature of the Lumo Lift that will provide feedback for your posture. The Lumo Lift will vibrate when it detects slouching, but the time delay in which it provides the vibration is customizable so that you can tailor your experience to what feels right to you.

      To change the delay in the Lumo Lift app, go to Settings > Posture Feedback. The time delay options are anywhere between 3 seconds to 2 minutes.

      A shorter delay like 3 seconds will feel like an intense training session for your posture, while a longer delay like 2 minutes will be more of a posture reminder.

       

       

       

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    • How to turn off the Lumo Lift

      The Lumo Lift cannot be turned off. When not in use, we recommend placing the Lumo Lift in the charging cradle.  If the sensor is buzzing when placed in the charging cradle, press the sensor once. 

      If you'd like to prevent the Lumo Lift from syncing to the App, please force-close the Lumo Lift app. 
      If you'd like to turn off posture feedback, please read the following article for further directions: Why is my Lumo Lift buzzing?

       

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    • What’s new with the latest update?

      New features of the IOS app 2.1 and Android app 2.0.1

      • Minute-by-minute feedback on your posture

      Your new dashboard shows you your posture progress in minutes.

      • Daily Timeline

      See which times of day you do best and which times of day your posture needs more attention

      •  History Tab  

      Get insights into your posture and activity progress over the course of the week.

      • Find your way around easier

      A simpler app interface to easily navigate around the app to get the insights you want faster.

       

      Lumo Lift firmware (Base: 102424 Plugin: 102618)

      • Single-press to set your Target Posture

      Single-press your Lumo Lift to easily set your target posture.

      • Auto-resume posture feedback

      When you set your Target Posture, your posture feedback vibrations will automatically turn back on if you had turned it off.

      • Turn on/off Posture Feedback only through the Lumo Lift App*  

      Turning on/off posture feedback vibrations is defaulted to be controlled only through the Lumo Lift App under "Posture Feedback".

       

      How do I know if my Lumo Lift's firmware is up to date?

      1. Open the app
      2. Confirm that the sensor is connected
      3. Review the App Settings, click on the Sensor Image to see the following information under the Lumo Lift Sensor
       
      Base Firmware: 102424
      Plugin Firmware: 102618
       
      If the firmware isn't as noted above, close the Lumo Lift app, then open the app, wait for the sensor to connect, and wait 5-10 minutes.
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    • Can I connect my Lumo Lift to multiple devices?

      No, your Lumo Lift sensor will only connect to one device at a time. We suggest connecting it to your primary device.

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