Strava Integration

    • What are the benefits of connecting my Lumo Run account with my Strava account?

      If you run without your phone and have a GPS watch, connecting to Strava is for you!

      Integrate with your Strava account so you can sync your GPS data to your Lumo Run account. Run with your GPS watch and your Lumo Run sensor, sync the GPS data with Strava and your data will automatically be uploaded to your Lumo Run account. We love this feature because you can now get your pace, distance, and route data into Lumo Run while leaving your phone at home.

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    • How do I connect my Lumo Run account with my Strava account?

      STEP 1

      GO TO SETTINGS > CONNECT SERVICES > STRAVA

      In the Account section of your Settings, you will see "Connect Services" (if you don't see "Connect Services" you may need to update your app to the latest version). Click on this to see the Strava connect button. Click on the "+" to connect with Strava.

      STEP 2

      AUTHORIZE YOUR ACCOUNTS TO LINK

      Follow the instructions to link your accounts. Click on the "Connect with Strava" button. You will need to enter your Strava username and password, then just authorize Lumo Run to access your data from Strava.

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    • When I finish my run with Strava and my Lumo Run sensor, what do I do?

      If you have already connected your Lumo Run account to your Strava account, your run data should automatically show up in your Lumo Run Activity Feed a few minutes after completing a run. Open your “Activity” tab in the Lumo Run app and pull down from the top of the screen to sync your data. When your run first loads into your activity feed you may see a “no GPS” run card. Once the GPS data is fully synced from Strava, your run card will be updated to include your pace, distance, time, and route. Sometimes it can take 5-10 minutes for this data transfer to happen.

      Please note that Strava-only runs, i.e. runs without the Lumo Run sensor, will not appear in your Activity Feed in the Lumo Run app.

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    • My Strava run data does not sync to my Lumo Run account

      Please ensure you complete the permissions for connecting your Lumo Run account to your Strava account before going on a run in order for the data to transfer from Strava to Lumo Run. Data will only transfer to Lumo Run for runs that occur after you connect your accounts.

      If you have already done this, first double-check that your run has uploaded to your Strava feed. Sometimes this can take some time if you are running with a GPS watch.

      Once you have confirmed that your run appears in Strava, ensure that your phone is connected to the internet.

      After that, click on the “Activity” tab in the Lumo Run app and pull down from the top of the screen to sync your data. Your Activity Feed should be updated with a new run card for your latest run. When this run first loads you may see a “no GPS” run card. Once the GPS data is fully synced from Strava, your run card will be updated to include your pace, distance, time, and route.

      You may need to wait 5-10 minutes after a run for all of your data to transfer to your Lumo Run account.

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    • If I run with Lumo Run will my data show up in Strava?

      No, currently the Lumo Run app only pulls data from Strava, it does not push any data to your Strava account.

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    • What if I don’t have a Strava account but I have a GPS watch?

      If you have not used Strava before but you have a GPS watch and prefer to run without your phone, we recommend making a Strava account so you can get data from your GPS watch into Lumo Run. If you connect your Lumo Run account to your Strava account, the pace, distance, time, and route data gathered from your GPS watch is first transferred to your Strava account, and then on to your Lumo Run account.

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    • What is Strava?

      Strava is a mobile app and website that helps you track your workouts and activities.

      Learn more at www.strava.com

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