My Lumo Lift won’t charge.


If the Lumo Lift battery is not charging, try the following to resolve the issue:

  1. Clean the sensor and the charging dock of any dust.
  2. Make sure the charging contacts on your Lumo Lift are aligned with the contacts on the charging cradle. Be sure the clasp is attached to your Lumo Lift while charging.   
  3. Place the unit on the charger, give it a minute and make sure a orange or green light appears on the LED.
  4. If there is no light, unplug the charger and plug it into a different USB port or power source. This will reset the charger in case there is an issue with it.


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