If the Lumo Lift battery is not charging, try the following to resolve the issue:
- Clean the sensor and the charging dock of any dust.
- Make sure the charging contacts on your Lumo Lift are aligned with the contacts on the charging cradle. Be sure the clasp is attached to your Lumo Lift while charging.
- Place the unit on the charger, give it a minute and make sure a orange or green light appears on the LED.
- If there is no light, unplug the charger and plug it into a different USB port or power source. This will reset the charger in case there is an issue with it.