Seismic has acquired the assets of Lumo Bodytech, Inc. (the “Company”). The Company has ceased operations, and is no longer producing or selling its products. For more information, please visit here

My Lumo Lift does not charge


If the Lumo Lift Sensor does not charge when plugged to the charging dock, please try the following steps to resolve the issue:

  1. Clean the sensor and the charging dock of any dust.
  2. Make sure the charging contacts on your Lumo Lift are aligned with the contacts on the charging cradle (gold-colored charging dots). Be sure the clasp is attached to your Lumo Lift while charging.   
  3. Place the unit on the charger, give it a minute and make sure an orange or green light appears on the LED.
  4. If there is no light, unplug the charger and plug it into a different USB port or power source and try to charge the Lift Sensor again.

If you are still unable to charge your Lift Sensor, please submit a request here.


Was this article helpful?
1 out of 12 found this helpful