Contact Customer Support


Please reach out to our Lumo Bodytech Customer Support team for any assistance you may require with your device or any general inquiry. If you are calling about your Lumo Lift or Lumo Run account, please have your email and password ready.

If you need to speak to our Customer Support Team, please reach out to us at: 877-702-7866 between 7 AM and 4 PM, US Pacific Time. 

International customers can reach out to us at: +1650-646-2732 between 7 AM and 4 PM, US Pacific Time. 

Alternatively, please submit a request here or send an email at: with your question and we will respond to you within 1-2 business days.

Please note: Our Support Center will remain closed during weekends and other US Holidays.

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