Connecting Lumo Run

Follow

 

Download the Lumo Run App at the Apple App Store and follow the set-up instructions in the App to get started: https://appsto.re/i6h93DJ

 

Having trouble?

 

  1. Check to ensure that your sensor is connected in your settings.
      1. Access App Settings by tapping the Settings icon in the top right corner
      2. Locate the image of the sensor at the top of the Settings screen and note the status "Connected" or "Not connected".



Note: If your sensor is not connected, your “Start Run” button on your "New Run" tab will be greyed out.

 

  1. If your sensor is not connected, first make sure your iPhone’s bluetooth is turned on. If it is not you will likely see the message "Turn on Bluetooth to connect to Lumo Run" on your “New Run” screen. (Pic)

 

To turn on Bluetooth on your iPhone:

1.Open the iOS Settings option.

  1. Tap on Settings.
  2. Tap “General”
  3. Tap on “Bluetooth”
  4. Flip the on/off button to toggle Bluetooth to the "on" position

 

Note: You can also use the iPhone shortcut menu to turn on your Bluetooth by swiping up on the bottom of any screen to access the Control Center quick menu and tapping on the Bluetooth icon.

 

  1. If your sensor is still not connected or has become disconnected, please follow the steps outlined below.
      1. Access App Settings by tapping the Settings icon in the top right corner
      2. Locate the image of the sensor at the top of the Settings screen and note the status "Connected" or "Not connected".
      3. If you are not connected, tap to connect.

If your sensor continues to disconnect in the future, please reach out to the Lumo Run Community or our support team.

Was this article helpful?
0 out of 0 found this helpful

Comments